Wolf Medical Software
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Privacy Policy
 
  Web Site Terms, Conditions and Privacy Statement

Wolf Medical Systems Corporation (Wolf) will not license, disclose, sell or otherwise share information gathered on or through this Web site except as described in these Web Site Terms and Conditions and Privacy Statement. These Web Site Terms and Conditions and Privacy Statement are those referred to in the General Terms and Conditions to the Master Services Agreement between Wolf and each customer of Hosted Services. In the event of any inconsistency between these Terms and Conditions and Privacy Statement and the applicable Master Services Agreement, the terms of the Master Services Agreement shall govern.

Legal Requirements
Use and disclosure of health information and patient records ("health information") is subject to extensive Canadian Federal and Provincial regulation, including PIPEDA Act. Each Customer and each User agree to comply at all times with their respective obligations under PIPEDA, all regulations promulgated thereunder from time to time and all other applicable Federal and Provincial laws and regulations. While Wolf provides an infrastructure for efficient storage, retrieval and distribution of health information, making medical and/or legal determinations on disclosure, sharing and distribution of information is solely the responsibility of Customers, Users and their advisors.

Access
Access to health information and patient records will be strictly controlled by passwords, and in some cases authentication devices and PIN numbers, will be issued to individual Users. It is the responsibility of each User to maintain secrecy of passwords, PIN numbers and other security measures at all times to prevent unauthorized use and access. Customers and User shall indemnify Wolf from and against all liability, loss or damage arising from unauthorized use of Users' password, PIN number, and/or authentication device, unless such unauthorized use is solely attributable to the gross negligence or willful misconduct of Wolf.

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Sharing
Customers and Users may from time to time wish to share health information with insurance companies, Health Regions, other health care providers, laboratories and the like. It is the responsibility of Customers and Users to comply with PIPEDA and all other applicable laws in connection with such sharing. Without limitation, Customers and Users understand that written patient consent to disclose or release health information is required in some or all circumstances prior to disclosure or release of health information.

Third Party Services
Wolf has contractual relationships with other third party organizations to provide specific services. If the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services.

Customer Information
In the course of providing the Services, Wolf will receive from Customers and Users information about Customers and Users and will moreover gather details of their usage of the Hosted Services. In addition, to manage our credit risk, it may be necessary for us to supplement the information we receive from Customers and Users about themselves with information from third party sources. For example, we may request a credit report regarding a Customer. Wolf will not disclose information received about individual Customers or Users, or details regarding an individual Customer's or User's usage of the Hosted Services, except as necessary to perform the Hosted Services or to comply with laws or legal process. Wolf may, however, disclose information regarding its Customers and Users, and patterns of use of the Hosted Services, on an anonymous or aggregate basis.

Cookies
We use a feature on your Internet browser called a cookie. Cookies are small files that your Web browser places on your computer's hard drive. We use cookies to let us identify you. The cookie will not allow access to any secured areas of our site; these will always require a password.

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Log Files
We use IP addresses to analyze trends, administer the site, track user movement, and log information for security purposes. IP addresses are not linked to personally identifiable information. All such collected information will be available for Customers to review their own log files and track usage according to their individual users.

Links
This Web site may contain links to other sites. Please be aware that Wolf is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

Security
Wolf takes many precautions to protect our users' information. When customers submit sensitive information to our Web site, we protect it both online and offline. On-line we are using encryption (SSL or VPN - triple DES), authentication (passwords and SecurID), and a firewall to protect our user's data. Off-line we protect the data through both physical and operating system security.

Member Communications
Existing Customers and Users will occasionally receive information about products and services. We respect the privacy of our users and offer the option not to receive these types of communications.

Correction/Updating Personal Information
If a Customer's or User's contact or billing information changes or if a Customer or User no longer desires our service, we will correct, update, or remove that Customer's or User's company data provided to us.

Notification of Changes
Wolf will post any changes to these Terms and Conditions and Privacy Statement on our homepage.

Misuse and Termination
Misuse of Wolf's health information ASP and Hosted Services is strictly forbidden. The term 'misuse' refers to activities such as by hacking, spamming, solicitations (whether commercial or non-commercial), or transmission of information that is harmful, obscene, harassing, libelous or illegal is strictly forbidden. Any such activity, and any other violation of these Terms and Conditions and Privacy Statement or the Master Services Agreement by a Customer or User may, in Wolf's discretion, result in termination of Hosted Services by Wolf to the Customer or User without notice, and entitle Wolf to all other remedies available under applicable law. Without limiting the generality of the foregoing, termination may also result if Wolf has reason to believe that a Customer or user is not in compliance with laws governing privacy or disclosure of health information. Finally, failure of a Customer to pay any sum due and owing to Wolf under the Master Services Agreement or otherwise shall constitute grounds for termination of the Hosted Services.


QUESTIONS?
If you have questions about our privacy policy, please call us at 1-888-879-9653. We will be glad to answer your questions.

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Tel: 604.576.6969
Toll Free 1.866.879.9653
info@wolfmedical.com